On behalf of our client in the Consulting Sector, PROCOM is looking for an Administrative Assistant - Claims - Bilingual English/French.
Administrative Assistant - Claims - Bilingual English/French - Job Description
- Responsible for managing incoming and outgoing mail, email, and fax
- Administrative duties including scanning, filing, and storage
- Enter, review, and verify data from paper or electronic forms into a standard database
- Answer incoming phone calls to assist and direct claimants and representatives in a professional and empathetic manner
- Assist with coordination and logistics of meetings, travel, and expense tracking
- Contacting class members to obtain required information, documentation, or confirmations when necessary
- Communicating with claimants and their representatives through phone, email, fax, and mail
- Preparing notifications to claimants pertaining to claim status, review decisions, and instructions
- Supporting claimants in a professional manner when they require assistance on topics including
- claim form access, assessment questions, and accessing mental health and cultural resources
Administrative Assistant - Claims - Bilingual English/French - Mandatory Skills
- 1+ year of experience in administrative or clerical support
- Bilingualism (English/French)
- Proficiency in Microsoft Office suite including Outlook, Word, and Excel
- Ability to use photocopiers, scanners, and printers
- Excellent communication and interpersonal skills
- Commitment to accuracy and maintaining high quality deliverables
- Self-motivated, with an ability to work effectively with a minimal amount of supervision
- Works well under pressure with a high attention to detail
Administrative Assistant - Claims - Bilingual English/French- Preferred Skills
- The ability to speak an Indigenous language (i.e., Cree languages, Inuktitut, Ojibway etc.) considered an asset
- Knowledge of Indigenous culture is an asset
- Experience using a VOIP / Internet phone service is preferred
Administrative Assistant - Claims - Bilingual English/French - Assignment Start Date ASAP – 12 months to start
Administrative Assistant - Claims - Bilingual English/French - Assignment Location Toronto, ON – Work Onsite