Job Summary:
We are seeking a Dispatcher to join our team.

Coordinate Schedules: Plan and organize driver schedules and routes.
Monitor Shipments: Track the progress of deliveries and ensure timely arrivals.
Communicate with Drivers: Provide drivers with instructions, updates, and support during their routes.
Handle Emergencies: Address and resolve any issues or emergencies that arise during transit.
Maintain Records: Keep detailed logs of dispatch activities, driver hours, and shipment details.
Customer Service: Communicate with customers to provide updates and address any concerns.
Compliance: Ensure all transportation activities comply with industry regulations and company policies.
Optimize Routes: Use technology to plan the most efficient and cost-effective routes.
Coordinate Maintenance: Schedule regular maintenance and repairs for vehicles.
Problem-Solving: Quickly find solutions to logistical challenges that may arise

Requirements:
- Excellent phone etiquette and communication skills
- Proficient in data entry and CRM software
- Knowledge of supply chain processes, 3PL operations, and shipping/receiving procedures
- Experience with SyteLine or similar inventory management systems is a plus
- Familiarity with freight logistics, and ability to analyze data effectively

This position offers the opportunity to work in a dynamic environment where customer satisfaction is paramount. If you have a passion for delivering top-notch service and possess the required skills, we welcome your application.

Job Types: Full-time, Fixed term contract

Pay: $17.04-$25.84 per hour

Expected hours: 40 – 45 per week

Benefits:

Dental care
Extended health care
On-site parking

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday
On call

Supplemental pay types:

Commission pay

Experience:

dispatching: 1 year (preferred)

Work Location: In person

GG FREIGHT SERVICES INC.

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